About the job Reservations Supervisor (Cebu)

Job Title: Reservations Supervisor
Location: Cebu City (Onsite)
Work Setup: Onsite
Shift: No Fixed Schedule

Job Overview

We are looking for an experienced and results-driven Reservations Supervisor to join our Cebu-based team. This role requires a strong background in reservations, customer service, and sales, with leadership experience and hands‑on knowledge of GDS tools. The ideal candidate will oversee the daily operations of the reservations team and contribute to increasing bookings and enhancing the customer experience.

Key Responsibilities

• Supervise daily activities of the reservations team while ensuring adherence to operational standards and procedures
  
• Monitor and evaluate team performance, providing coaching and guidance to achieve departmental KPIs
• Manage and optimize the reservatio...