As a Reservationist you are the first point of contact for guests before they even arrive.

As a Reservationist you are the first point of contact for guests before they even arrive

You will help to manage our busy reservations office and ensure everything is in place to make sure the guest’s experience is the best it can be.

Your day to day;

Spending most of your day communicating with potential and repeat guests

Using the telephone and online booking systems to seamlessly meet the guests needs

Providing the best possible customer service to all of our guests, be it business or pleasure

Making and assisting with reservations

Contributing towards sales for bedroom occupancy targets

Using your knowledge to showcase the facilities offered at your site

Who are we looking for?

We’re looking for an individual who thrives on delivering great customer service a...