Description

Position Summary: Make and confirm reservations for lodging.

Duties:

Answer incoming reservation calls

Make reservations

Respond to inquiries regarding availability, rates, deposit requirements, etc.

Request, collect and apply pre-payments

Prepare and send reservation confirmation correspondence

Review, edit and report on reservation errors from previous day

Set up, review payment inquiries, and pay out travel agent commissions

Review, reconcile and submit invoicing for third party reservation websites

Prepare, maintain and submit reservation related reporting

All other duties as assigned

Position Requirements

Education, Knowledge and Skills:

Reservations/Hotel/Hospitality experience preferred

Able to learn, understand and use computer software and hardware, including pro...