• Build and maintain strong, proactive relationships with clients to enhance satisfaction and loyalty
  
• Identify opportunities to expand coverage and improve benefits strategies for existing clients
  
• Collaborate with internal teams to deliver tailored insurance solutions that meet client needs
  
• Monitor client account performance and proactively address concerns to prevent churn
  
• Provide ongoing education and support on benefits trends, regulatory changes, and policy updates
  
• Drive client retention through consistent communication, value-added insights, and service excellence
  

Requirements

2–3 years in insurance broking (preferably Health & Benefits

• Proven track record in client relationship management and retention
  
• Strong understanding of health insurance products, benefits administration, and...