We are seeking a highly analytical and detail-oriented Reporting Analyst I to join our team at Teleperformance SA. The successful candidate will play a pivotal role in managing and developing management information (MI) systems, providing operational insights, and contributing to the success of our campaigns and business objectives. This position demands a proactive approach to delivering data-driven insights, influencing stakeholders, and maintaining high-quality standards
QualificationsEducation & Specific Training Matric equivalent qualification (essential).
Work Experience Minimum 1 year of experience as a Reporting Analyst or in a similar analytical role (essential). Background in the BPO sector (essential). Minimum of 1 year of administration experience. Responsibilities Data Management and Reporting Extract, manipulate, and analyze data from multiple systems (Client and TP platforms). Design, prepare, and deliver insightful reports tailored to internal a...