Join Algo as a Renewals Specialist, where you will manage contract lifecycles and ensure customer satisfaction through timely renewals. This position is ideal for someone with strong coordination skills and a passion for customer success.
As a key player in Algo's operational team, your focus will be on maintaining accurate contract documentation and managing the renewals process with 3-5 years of relevant SaaS experience. You'll work closely with Sales, Customer Success, and Finance to ensure seamless execution and compliance, while actively tracking renewal timelines to mitigate churn risk.
Key Responsibilities:
• Facilitate the renewal lifecycle from engagement to execution
• Alert teams on upcoming renewal deadlines
• Manage communication for price adjustments
• Document cancellation requests and notify stakeholders
• Validate purchase orders to align with contracts
Requirements:
• 3–5 years in contract mana...