Requirements

• Proven success managing Mid-market renewals or account portfolios in a SaaS subscription environment
• Deep understanding of renewal and retention processes, including forecasting, risk mitigation, and negotiation
• Excellent communication and relationship-building skills across technical and executive audiences
• Ability to independently manage multiple renewal cycles and prioritize strategic engagements effectively
• Knowledge of Salesforce (SFDC) and data management standards
• A customer-focused attitude with a proactive approach to creating value and identifying growth opportunities
• Passion for technology, analytics, and open source solutions
• Fluent in English
• (Desirable) Prior experience in a renewals-specific or Mid-market account management role
• (Desirable) Familiarity with Enterprise Search, Log Analytics, Security, APM, or Cloud solutions
• (Desirable) Ex...