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Remote tech customer spt analyst iii

Company

LexisNexis

Location

johannesburg, gauteng

Type

Full-time

Are you passionate about delivering high-quality technical support and resolving complex issues across multiple platforms?

Do you thrive in a collaborative environment where you can continuously learn, improve systems, and make a meaningful impact for customers?

About The Role

The Technical Support Analyst provides advanced second-level technical support across multiple disciplines, ensuring high-quality service delivery and system reliability. The role involves resolving complex issues, supporting projects, and collaborating with cross‑functional teams to deliver effective, customer-focused solutions.

Responsibilities Provide second-level technical support across multiple platforms and disciplines Respond to incidents and service requests with professionalism and urgency Deliver clear, concise, and timely updates to stakeholders on issue status and workload Identify and resolve project-related challenges to ensure smooth execution and successful completion C...

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