Smile ID, based in South Africa, is seeking a Solutions Engineer to assist customers in resolving technical issues through troubleshooting and support. The role involves helping enterprise partners with API and SDK integrations, conducting technical support sessions, and creating documentation. The ideal candidate has 3-4 years in technical support or software engineering, diagnosing software issues independently, and is comfortable working with ticketing systems. A flexible remote-friendly work environment is also offered, along with competitive salaries and benefits.#J-18808-Ljbffr