Position Responsibilities:

+ Daily administration and support of Salesforce including but not limited to customization of objects, fields, record types, page layouts and validations

+ Partner with product owners and other cross functional teams to align with the business needs

+ Develop and create reports and dashboards for Directors and end users

+ Create and maintain documentation on processes and policies

+ Log and track identified system problems through resolution

+ Passionate about solving hard problems using data-driven solutions

+ Other projects or duties as assigned


Required Education and Experience

+ Bachelor’s Degree in Computer Science, Management Information Systems or related discipline and 1 to 2 years of related IT experience or High School Diploma/General Education Degree (GED) and 3 plus years of specific experience

+ Experience managing escalations from key stakeholders and...