What You’ll Be Responsible For

• Coordinating patient appointments, follow-ups, and care journeys
• Managing inbound and outbound patient communication
• Maintaining accurate and up-to-date patient records
• Proactively reducing missed appointments and delays
• Acting as the bridge between patients and care providers

What You’ve Done Before

• Coordinated patient care, scheduling, or healthcare operations
• Managed high-volume communication (calls, SMS, email)
• Worked with EMRs or healthcare systems
• Ensured accuracy in patient records and documentation

Who You Are

• Highly organized and proactive
• A strong communicator with a patient-first mindset
• Detail-oriented and process-driven
• Comfortable working in a fast-paced, remote environment

What Success Looks Like

• 25%+ increase in appointment a...