Premier LLC is seeking an MDM Helpdesk Support Agent to provide Level 1 technical support for mobile device management issues. The role involves troubleshooting various mobile platforms, utilizing tools like SOTI MobiControl and Salesforce, and maintaining communication and documentation accuracy. Candidates should have at least 1 year of experience in an IT Helpdesk or MDM Support environment and strong communication skills. The position offers flexibility with day/night/weekend shift options.
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