An innovative tech support company is looking for a Help Desk and Technical Support professional. The role emphasizes strong client communication while providing Tier 2 support for Mac and Google Workspace issues. With a remote work setup, candidates should have 6+ years in IT support, particularly in Mac environments. Expected skills include excellent troubleshooting, client-facing abilities, and experience with endpoint management tools. If you have a client-first mindset and thrive in dynamic environments, this position is for you.
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