Job Description
Mission
As an Implementation Manager, you will own the customer experience and end-to-end process to onboard, train, and drive adoption of suite of products with top priority and strategic customers. Your mission is to set both customers and your coworkers up for long term success by ensuring the platform is set up accurately, all required data has been transferred to the system, client expectations are set appropriately, all users have been trained, and any issues or blockers have been appropriately escalated and resolved.

About the Role:
As a member of the Implementation team, you will be responsible for owning and driving the Implementation phase of the customer journey, setting a strong foundation for long term success. You will manage several projects in parallel, including top priority enterprise accounts and spanning complete suite of services and products. You will serve as the main point of contact for your customers, project manage the end-...