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Remote Helpdesk Coordinator | Ticketing & IT Support

Company

Dermorepubliq Corporation

Location

pasig, metro manila

Type

Full-time

Dermorepubliq Corporation is hiring a Helpdesk Assistant located in Pasig, Metro Manila. This role will serve as the primary point of contact for all helpdesk requests and is responsible for managing, documenting, and following through on tickets submitted through the Rica application. Candidates should have a Bachelor's degree in IT or a related field and 1-2 years of helpdesk experience. Strong communication skills and familiarity with ticketing systems are essential for maintaining operational efficiency and customer satisfaction.
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