Position: Remote English Customer Service Representative
Company: Callnovo Inc
Location: Remote
Job Description:
Answering customer inquiries via phone, addressing questions promptly, and handling missed calls.Managing online chats and providing timely responses to customer queries.Completing a set number of email responses daily.Collecting and reporting customer feedback and complaints to help optimize products and processes.Learning product knowledge and completing other tasks assigned by supervisors. Requirements:
Associate degree or higher.Fluency in English.At least six months of customer service experience.Strong communication skills and reliability. Working Hours:
Time Zone: PST (Los Angeles)Schedule: Monday to Friday, 9 AM – 6 PMBreak: 45-60 minutes (unp...