Lead customer engagement with SAP as a Remote ECS & SAP Client Delivery Manager. You'll oversee cloud services to ensure customer satisfaction and drive commercial success.
In this contract role, you serve as the main liaison for SAP's private cloud customers, including RISE with SAP S/4HANA Cloud. Your responsibilities encompass managing stakeholder engagements, overseeing daily operations, and enhancing customer experiences in an international context.
Key Responsibilities:
• Plan services per customer requirements and stakeholder management
• Oversee day-to-day operations and support critical project needs
• Strengthen customer satisfaction through effective account management
Requirements:
• Bachelor’s degree in business or technology-related field
• Excellent English communication skills for diverse audiences
• Pro-active and strong problem-solving abilities
• 2+ years in customer-facing cloud or IT consulting roles
• Experience with SAP’s ECS and ...