REMOTE WITH TRAVEL TO CUSTOMERS WITHIN SURROUNDING AREAS/ STATES OF PHOENIX, AZ

The Customer Service Technician plays a vital role in ensuring the reliability and performance of LayerZero’s Power Systems, Inc. This position involves hands-on service, technical support, and customer interaction, both on-site and remotely. The ideal candidate will have strong electrical troubleshooting skills, a commitment to safety, and a customer-first mindset.

PRIMARY DUTIES:

Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment:

o Static transfer switches

o Power distribution equipment

o Remote power panels

· Provide customer support while on site and via email and phone

· Maintain timely and detailed service records in the LayerZero system

· Provide emergency responses for critical incidents

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