Swak BPO Corp. is one of the fastest-growing BPO companies in the Clark Freeport Zone. We are committed to delivering outstanding service to our clients through professionalism, energy, and enthusiasm. Our workplace fosters a culture of teamwork, stability, and dedication. As we continue to grow, we are looking for a Relationship Manager to join our dynamic team.

Job Responsibilities:

• Develop and maintain strong relationships with partners, acting as the primary point of contact.
• Understand partners' needs and objectives, providing tailored solutions and services.
• Monitor and analyze partners' performance metrics, preparing regular reports and presentations.
• Collaborate with internal teams to ensure timely and successful delivery of services.
• Identify opportunities for account growth and proactively suggest improvements.
• Manage partner expectations and address any issues or ...