Reinsurance Credit Control Operations Analyst (Fiduciary)
Junior and Senior Levels
Responsibilities
Record all activities in the workflow system to meet established payment, reporting, reconciliation and compliance requirements.
Serve as client contact for day-to-day needs and provide answers to standard questions related to payment and activity; elevate client questions to senior team members as needed.
Identify cash flow problems/exposures, Client Support Services (CSS) Dashboard efficiency issues, or service delivery concerns and make recommendations, articulating the impact of suggested options to senior team members.
Maintain collaborative relationships with clients, prospects, and team to provide best‑in‑class service and drive growth.
Assist with Request for Proposal (RFP) activity by providing accurate and on‑point reports on collection/remittance processes.