Manage the safety and quality of the busines
Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures
Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day to day management and delivery of care
Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business
Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
Be prepared to work flexibly to ensure the safe delivery of the service
Provide a good service to customers
Promote the ri...