Job Description
We are currently recruiting for an experienced and motivated Regional Supervisor to support our Collection Technician network across the Midlands. This is a dynamic role combining field-based coaching, auditing, training, and operational support to ensure the highest standards of service delivery within our UKAS-accredited drug and alcohol testing services.
Key Responsibilities:
Train, coach, and support Collection Technicians across the region.Conduct planned and unannounced audits to ensure compliance with standard operating procedures and Chain of Custody (COC) requirements.Identify training needs and deliver retraining where required.Support recruitment, induction, and competency sign-off of new Collection Technicians.Monitor performance, provide constructive feedback, and drive continuous improvement.Maintain accurate training and audit records.Support operational requi...