Duties And Responsibilities

Debt Collection

• Responsibility for the legal book
• Collection on Prosecuted employers
• Capturing and follow up on settlement agreements
• Capturing the status of every employer once the employer has appeared before the DRC and make follow up
• Follow up and capturing of board decisions
• Follow up of deletion reports with inspectorate
• Follow up on write offs with SSC returns
• Negotiate with delinquent employers to maximize debt recovery
• Follow-up daily on progress of the PTP's and the respective statuses to optimize debt recovery
• Use effective communication and negotiation to ensure successful commitments to pay
• Liaison with all debtors via all communication mediums - must be willing to phone employers
• To receive and resolve queries received from Attorneys & external collection agents;
• To reconcile accounts in dispute...