Job Summary

As a Regional End User Technical SupportEngineer, you will play a key role in keeping NHS Blood and Transplant’s IT services running smoothly across multiple sites. You will install, configure, and support a wide range of hardware, software, and clinical‑critical systems, providing both face‑to‑face and remote assistance to colleagues.

Working in a fast‑paced, customer‑focused environment, you will manage IT incidents, resolve issues within agreed service levels, and ensure systems remain secure, reliable, and fit for purpose. Through your technical expertise and clear communication, you will help colleagues deliver life‑saving services every day, while contributing to service improvement, projects, and the overall resilience of NHSBT’s IT infrastructure.

Main duties of the job

Your responsibilities will include: