This role leads end-to-end collections operations, driving performance, compliance, and continuous improvement. You will shape strategy, optimise processes, and lead large teams across multiple markets in Asia.

Our client is a leading player in Southeast Asia's debt management industry, operating across multiple markets and supporting millions of customers in achieving financial recovery. With strong backing from global institutions, the business is committed to combining data, technology, and customer‑centric practices to improve industry standards. As part of their continued expansion, they are seeking a Director of Operations (Collections) to drive operational excellence and scale their collections function.

• Lead overall collections operations to achieve monthly targets and KPIs
• Develop and implement SOPs across in‑house and outsourced processes
• Analyse performance data to optimise recovery rates...