Location: Miami Lakes, FL (On-Site)

Department: Production – Reductions

Reports To: Reductions Manager / VP of Operations

Position Overview

The Reductions Team Lead is responsible for overseeing the day-to-day performance of the Reductions team, ensuring efficient, accurate, and timely handling of post-settlement reductions. This role serves as a frontline leader, combining hands-on operational expertise with team coaching and KPI accountability.

The Team Lead plays a critical role in driving case turnaround times, negotiation quality, and client satisfaction, while reinforcing firm standards, workflows, and compliance requirements. This is a high-volume, KPI-driven role requiring strong leadership, attention to detail, and deep knowledge of the personal injur...