Greet Visitors: Create a positive first impression by warmly welcoming customers and directing them to the appropriate person.
Answer Phone Calls: Handle incoming calls, direct calls to the right individuals, and take messages when necessary. Maintain a courteous and professional phone demeanor.
Handling Customer Inquiries: Respond to inquiries from customers courteously and promptly. Escalate issues to the appropriate personnel if needed.
Monitor Social Platforms: Regularly check and monitor the company's Facebook, Instagram, TikTok accounts for customer inquiries.
Assist sales team with sales‑administrative and coordination tasks.
Daily drop‑off of Letters: Visit the designated letterbox every day to deposit the letters for mailing.
Upkeep the Reception Area: Keep the reception area clean, organised, and presentable.