Greet and direct visitors in the office.Operate a multi-line telephone system to answer incoming calls and direct callers to appropriate personnel.Retrieve messages from voicemail and forward them to appropriate personnel.Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel or department; take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.Answer questions about the organization and provide callers with address, directions, and other information; welcome on-site visitors, determine the nature of business, and announce visitors to appropriate personnel.Monitor visitor access and issue passes when required, update appointment calendars, prepare travel vouchers, take payments for services and products.Receive, sort, and route mail, and maintain and route publications; maintain fax machines, assist users, send faxes, and retrieve...