Receptionist 接待员

Company

M14 (FOURTEEN) PTE. LTD.

Location

singapore, singapore

Type

Full-time

            Responsibilities  Perform general receptionist and administrative duties 
Perform data entry using Customer Relationship Management (CRM) 
Ensure proper documentation and filing system 
Excellent telephone etiquette 
Book and confirm appointments via phone calls, and/or SMS 
Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required 
Attend to customer’s enquiries 
Manage customer’s appointment bookings 
To deliver all customer service with excellence 
Guiding and training new staff members to promote internal growth 
 工作责任  执行一般接待员和行政职责 
使用客户关系管理(CRM) 软件执行数据输入 
确保适当的文件和归档系统 
优秀的电话礼仪 
通过电话和/或短信预订和确认客户的约定 
处理来电和回电，将电话转接到相应部门并在需要时记下消息 
处理客户的查询 
管理客户的预约 
提供卓越的客户服务 
指导和培训新员工，促进内部成长 
 Qualifications  Exper...
        

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Receptionist 接待员

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