Job Description

• Welcoming patients and creating a positive first impression
• Managing appointments, recalls, and daily schedules efficiently
• Handling calls, emails, and front desk enquiries with confidence
• Processing payments and maintaining accurate patient records
• Supporting clinicians with smooth patient flow and coordination
• Managing patient expectations with care and professionalism

Qualifications

• Essential: Previous experience in a dental or orthodontic practice
• Experience using dental software (e.g. Exact, Dental4Windows, or similar)
• Strong communication skills and a professional, friendly approach
• Excellent organisational skills with the ability to multitask
• High attention to detail and commitment to patient confidentiality
• A team player who thrives in a busy clinical environment

Additional Information...