Receptionist

**Overall Job Summary**

This position is responsible for serving as a receptionist Tractor Supply Company’s (TSC) corporate headquarters including managing a multiline phone system, welcoming visitors, and supplying information regarding the company to the general public, vendors and customers. As a common first contact with the company, this position requires a strong customer orientation and professional demeanor.

**Essential Duties and Responsibilities (Min 5%)**

+ Receive and transfer incoming calls. Engage callers, as needed, to determine the appropriate party/department to receive the call. Calmly handle complaints and/or angered callers.
+ Receive and resolve incoming calls related to general questions about TSC, store locations, contact inquiries, directions, etc.
+ Monitor and control building access via the main lobby during hours of operation.
+ Greet visitors in a manner that demonstrates TSC's Mission and Values.