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Receptionist – Arabic Speaker

Company

AccorHotel

Location

dubai, dubai

Type

Full-time

We are seeking a professional and customer-focused Arabic-speaking Receptionist to join our hotel. The ideal candidate will deliver exceptional guest service, handle front‑desk operations efficiently, and create a welcoming atmosphere for all visitors.

Responsibilities

  • Greet guests warmly and ensure a smooth check‑in/check‑out process
  • Answer phone calls and handle guest inquiries in Arabic and English
  • Manage reservations, room assignments, and guest requests
  • Coordinate with housekeeping and other departments to ensure guest satisfaction
  • Handle payments and maintain accurate records
  • Provide information about hotel services, facilities, and local attractions
  • Resolve guest concerns professionally and promptly

Qualifications

  • Fluent in Arabic and English (additional languages are a plus)
  • Previous experience in hospitality or front‑desk roles (preferred)
  • <...

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