Ensure the receipt and/or dispatch of all materials (direct, indirect, and equipment), according to production or plant needs, via sea, road, air, or rail transport.
Manage non-compliance situations involving freight forwarders, ensuring the best resolution—either through negotiation with Vendor Planners or by arranging alternative shipments with suppliers.
Research and identify new transport solutions and freight forwarders, working closely with the Purchasing team to maintain the approved transport vendor list.
Open claims with transporters in the event of material damage and collaborate with the Quality team to manage the complaint process and inspection of affected goods.
Monitor export and import flows to ensure all required shipping documentation is prepared and available.
Organize express/parcel/OBC (On-Board Courier) shipments as needed.