MISSION:
As a technical support manager, for your perimeter, your role is to:
Develop new refractory solutions: New formulation driven by market trends, economic constraints, raw material availability…
Support technically all commercial activities pre and post sales, in particular sell existing products and solutions from a technical standpoint, support to innovation activities, technical support to customers, complaints investigation, product benchmarking, product value and technical lobbying towards market stakeholders (standardization, academics and owners).
Support technically the operations...