Ramp Service Manager, YUL

Reporting to the Regional Manager, the Ramp Service Manager will work closely with our ground handler, WestJet’s Hub Control Centre and other internal/external stakeholders to ensure our operational performance metrics are met. There is a strong emphasis on safety, operational excellence, baggage operations, guest experience and employee engagement.

Key Deliverables

• Daily management of ramp operations, including aircraftmovement and loading, baggage movement, towing, and cargo operations
• Provide effective leadership of all below the wing activities to maximize safety, service, and operational performance
• Monitor aircraftmovements to identify potential issues and proactively develop solutions balancing guests needs with our ground service partner’s staffing, equipment, ground time etc. to mitigate the impacts of off-schedule operations on our guests and our KPI's
• Management ofall below the wi...