Position Overview

To achieve individual sales goals by consistently delivering a memorable shopping experience to our customers. The Keyholder supports the management team in exceeding customer expectations and achieving financial goals.

Essential Duties & Responsibilities

Building responsibilities: Opening/Closing procedures of store (i.e., open and close registers for business), complete returns and exchanges in the absence of a manager, open/close the doors to the building.

Support the management team with the maintenance of daily tasks.

Upholds customer service and training standards in the store. Exemplify excellence in customer service responsibilities. Identifies and communicates training needs to management.

Partner with managers in checking Task Tracker and Retailweb for updates weekly. Communicate tasks and follow up to management and associates.

Achieve or exceed agreed upon annual sales volume objectives. Formulate act...