The Digital Customer Experience Assistant position is a crucial role within the Online Trading team. You will work with all departments to ensure that the last stage of development of online enhancements, new functionality and creative content is thoroughly tested and signed off ahead of launching to site. Once live, you will walk the online consumer journey to ensure enhancements/releases/content are working as per the brief and partnering with the Associate to raise any issues to expedite and push a solution.
Conduct pre- and post-release UAT testing to ensure testing standards meet requirements.