The Quality Manager at FAENA Red Sea is responsible for overseeing the development, implementation, and continuous improvement of quality standards across all departments of the property. This role plays a key part in ensuring a consistently exceptional guest experience that reflects FAENA’s signature of excellence and attention to detail.

Working closely with department heads and leadership, the Quality Manager supports operational teams by embedding a culture of excellence, accountability, and innovation—driving service consistency, compliance, and guest satisfaction.

Key Responsibilities

Quality Assurance & Compliance

• Design, implement, and monitor property-wide quality assurance programs, SOPs, and service standards.

• Conduct regular audits and inspections across all operational areas to ensure compliance with brand, health, safety, and regulatory standar...