Overview

• Root Cause Analysis ServiceNow-Specific Skills
• Testing custom scoped applications
• Required Skills

Responsibilities

• Lead testing of ServiceNow modules using Automated Testing Framework (ATF)
• Collaborate with stakeholders to create, validate test scripts to ensure outcomes match user requirements
• Ensure adherence to best practices and governance standards
• Perform quality assurance and validation of platform changes
• Support continuous improvement and innovation initiatives
• Develop and maintain test scripts and testing documentation
• Coordinate with cross-functional teams for project success
• Ensure compliance with security and regulatory requirements
• Involvement in the planning, monitoring, and control of the testing activities and tasks
• Review and endorse test plan and test reports
• Manage and provide leadershi...