Responsibilities

• Directly report to the Quality Manager of the production plant.
• Serve as the primary contact for one or more customer accounts, representing the company and communicating their needs and requirements internally.
• Participate in defining the quality strategy and lead initiatives and work teams designed to achieve the specific objectives aligned with that strategy.
• Lead the actions necessary to resolve and close quality claims or incidents related to customers, ensuring effectiveness and minimal operational impact.

Qualifications

• Previous experience as a Process Engineer, Internal Quality Engineer, or Customer Quality Engineer in the automotive industry.
• Advanced proficiency in quality core tools.
• Strong knowledge of advanced problem‑solving methodologies (8D, 5 Whys, PDCA, etc.).
• Ability to lead teams and influence others without direct managerial authority. ...