CSS Corp is the global leader in technology support. Over 140 clients, including Fortune 1000 enterprises, count on our expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to a leading analyst agency, CSS Corp has been listed as a challenger for product and technical support services in its latest report.

Job Description

• Facilitates audits and reviews/analyzes data and documentation
• Plans and implements total quality management programs and initiatives
• Develops, implements, and leads key process improvement efforts and influences cross-functional efforts
• Assists in the development of systematic approaches
• Creates new solutions, factoring in existing methods and procedures
• Determines key activities within and between the functions of the organization
• Focuses on the factors such as resources, methods, and...