Hire Resolveis is seeking a determined and drive Q&A Credit Manager to join their client’s esteemed financial services team in Pretoria.

Key Responsibilities

• Develop and enforce credit risk policies and procedures.
• Assess and monitor customer creditworthiness, setting appropriate credit limits.
• Manage credit control processes, including credit vetting, account approvals, and risk assessment.
• Reconcile customer accounts and resolve discrepancies efficiently.
• Monitor and report on age analysis, ensuring adherence to company credit policies.
• Prepare and present monthly performance reports for senior management.
• Liaise with internal and external stakeholders, including auditors and legal teams.
• Supervise and mentor a team of QA Agents, fostering a high-performance culture.
• Audit all documents provided by consumers that are linked to the credit or subscription applications.