Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from IGT Solutions

Team Lead - Talent Acquisition Group at IGT Solutions

As our new Assistant Manager - Quality, you will lead the creation, implementation and maintenance of a Total Quality Management system and culture. You will manage our company’s quality systems aiming for achieving no deviations and continuously improving service quality.

Coordinating a systematic QA framework and directing our QA initiatives designed to ensure a high-quality and consistent customer experience are key.

Main Goals

• Lead and develop the Quality management culture and practice
• Team management - managing a Team of Quality Evaluators and Team Leaders for aligned processes
• Act as the representative of the company in all matters related to Quality Management
• Analyze different data points on a daily/weekly basis to ide...