Ensures that the company operates with consistent, audit‑ready processes that meet regulatory, customer, and internal governance requirements. This role maintains the Integrated Management System (IMS), monitors compliance across carrier onboarding, load execution, data accuracy, and documentation, and drives continuous improvement through structured problem‑solving and Lean principles.

Track and report quality KPIs such as data accuracy, documentation completeness, carrier compliance, and error rates or as applicable. 

Conduct internal audits across operational workflows (carrier qualification, load tendering, TMS data entry, billing documentation

Maintain compliance documentation: carrier insurance, authority, safety ratings, certifications, and required attestations.

Monitor and update employee Platform Login Requests and maintain corporate platforms at the admin level, ensuring stan...