Job SummaryIf you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!
Qualifications
Main Requirements:
Experience in supporting fintech
Experience in preparing and presenting written project status reports and executive briefings
Phenomenal communication, presentation, and public speaking skills
Organizational and time management abilities
Critical thinking, analytical, and decision-making ability
Language proficiency in English and Mandarin is mandatory
Responsibilities
Key Responsibilities:
Conduct root cause and other data analysis
Conduct QA evaluations per client requirements and provides QA progress reports to team lead
Act as escalation point of contact for process quest...