About The Role

Up to £30,000 dependent on experience | Full Time | On site

We are looking for a proactive and detail‑orientated QA Officer to join the Tangerine Group Quality team.

Reporting to the QA Manager, you will play a key role in ensuring products and processes meet the highest quality standards across the business. You’ll be responsible for coordinating QA activities, investigating issues, maintaining compliance with GMP requirements and supporting continuous improvement initiatives.

This is a varied and hands‑on role, working cross‑functionally with teams including Production, R&D, Regulatory Affairs and Customer Services.

What You’ll Be Doing

Complaints & investigations

• Managing and investigating customer complaints and returned stock
• Identifying root causes and implementing corrective and preventative actions (CAPA)
• Escalating any potential SARs/SAEs and supporting investigation pr...