Overview

Provide on‑site administrative support and facility coordination to ensure contractual commitments are met and the site complies with AtkinsRéalis policies and procedures. This key role requires the ability to coordinate multiple activities and communicate effectively.

• Management of demand work order calls, emails, requests and related computer systems.
• Management of key and access systems.
• Document management of customer/staff paperwork, requests and changes.
• Assist with the general administration of the project agreement to meet the associated KPIs as instructed.

Responsibilities

• Lead and coordinate service request delivery by fielding telephone calls and emails from clients, subcontractors and the AtkinsRéalis facilities management team and directing them appropriately.
• Log calls/jobs in CMMS database (JDE, SAP, etc.); create, allocate, update, review and close all demand w...