In This Role, Your Responsibilities Will Be:

Respond to customer and sales inquiries by ensuring timely and accurate entry of customer orders

Acknowledge customer orders and proactively communicate shipment status, including any potential delays

Review, process, and manage customer order change requests with attention to detail

Coordinate with manufacturing facilities to expedite orders and support on‑time delivery commitments

Maintain close and effective communication with customers and sales organizations to ensure alignment and satisfaction

Process and issue invoices in accordance with internal policies and customer requirements

Identify opportunities for continuous improvement and contribute to initiatives that enhance customer satisfaction and service quality

Who You Are: You build strong, trusting relationships by collaborating effectively across sales, factory, and customer teams to delive...