Position Summary/Purpose
Execute the timely, accurate, and profitable estimation of property losses. Help close and retain customers by promptly responding to requests for estimates on property damage, effectively communicating the organization’s capabilities while maintaining the highest levels of customer care. Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of restoration services. Facilitate the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition, minimizing repairs, and downtime following property damage.

Primary Duties and Responsibilities

• Meet or exceed established targets for responding to and completing estimates on losses
• Maintain strategic relationships with vendors and subcontractors
• Meet or exceed profitability targets on managed projects
• Plan and...