Project Manager
Altera Digital Health is seeking a motivated and detail-oriented Project Manager to join our Service Delivery Management (SDM) team.
This is an exciting opportunity for an internal candidate who is passionate about client success, operational excellence, and driving measurable business outcomes.
The Project Manager will serve as a key liaison between our clients and internal teams, ensuring the highest standards of service delivery while contributing to the company's growth and profitability.
 
Key Responsibilities
Client Relationship & Service Delivery Management
* Serve as a primary point of contact for assigned client accounts, building trusted, long-term relationships
* Manage and monitor contracted service delivery to ensure all commitments are met
* Achieve and maintain a 95% client retention rate by proactively addressing client needs and concerns
Project & Task Managemen...